Last updated
10 November 2025
1. Introduction
Welcome to Life Behind Bars (“we”, “us”, “our”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website www.lifebb.co.za and interact with our services.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
a) Personal Information (submitted voluntarily)
- Name
- Email address
- Phone number
- Delivery address (if purchases are made)
- Any information submitted through contact forms or subscriptions
b) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on website
- Cookies and usage data
c) Payment Information
If purchases are made, payment details are handled securely via our payment processor.
We do not store or access your full payment card information.
3. How We Use Your Information
We use collected data to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send updates, marketing communications, and newsletters (only with consent)
- Improve website functionality and user experience
- Analyse website performance and trends
- Maintain security and prevent fraud
4. Cookies
We use cookies and similar technologies to:
- Improve user experience
- Store preferences
- Analyse website usage
You can manage cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share information with:
- Trusted service providers (e.g., delivery and payment partners)
- Legal authorities if required by law
- Website hosting and analytics partners (e.g., Google Analytics)
All third-party partners comply with data protection regulations.
6. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure.
However, no online platform can guarantee 100% security.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion (where legally permitted)
- Withdraw consent for marketing communications at any time
To request this, please contact us at: info@lifebb.co.za
8. Links to External Sites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal data from minors.
10. Policy Changes
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a new "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
info@lifebb.co.za
www.lifebb.co.za